Privacy Policy

This Privacy Policy explains how Tuxxin ("we", "us", "our") collects, uses, and protects information in connection with heskapi.com and related products.

Information We Collect

When you purchase a product, we collect:

• Domain URL — the domain associated with your license, provided at purchase
• Email address — used to deliver your license key and send renewal reminders
• PayPal transaction ID — retained for purchase verification and dispute resolution

We do not collect payment card numbers, billing addresses, or any sensitive financial information — all payments are handled directly by PayPal.

How We Use Your Information

• To deliver your license key and product files
• To process renewals and verify purchase history
• To send renewal reminder emails (90 days, 30 days, 3 days before expiry, and at expiry)
• To respond to support requests
• To resolve PayPal disputes

Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• PayPal — processes your payment. Subject to PayPal's Privacy Policy.
• Legal requirements — if required by law or valid legal process.

Analytics

heskapi.com uses Google Analytics 4 and Umami Analytics to collect anonymized website usage statistics (page views, traffic sources, device type). No personally identifiable information is included in analytics data. You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

Data Retention

License records (domain, email, purchase date, transaction ID) are retained for as long as the license may be renewed or a dispute window could arise. You may request deletion of your data after your license is no longer active by contacting us.

Email Communications

We send transactional emails (license delivery, renewal reminders). You cannot opt out of transactional emails while your license is active. We do not send marketing emails.

Security

License data is stored in a password-protected database on a secured server. We use industry-standard practices to protect your information, though no method of transmission or storage is 100% secure.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. Contact us via your PayPal purchase to exercise these rights.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.